EZY MOVE REMOVALIST is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used.

Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Ezy Move Removalist will only collect and use personal information as set out below.

Collecting Personal Information

Ezy Move Removalist will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

Use of cookies

Cookies are pieces of information that a website transfers to a computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. Ezy Move Removalist uses cookies to make use of the website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user’s browser. Cookies allow Ezy Move Removalist to monitor the items an individual may want to access as they move through the site, and records how many people are using the different parts of the site. It is possible to set the browser to refuse cookies; however, this may limit the services provided by Ezy Move Removalist’ website.

Using and disclosing your personal information

Ezy Move Removalist recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Ezy Move Removalist, any Ezy Move Removalist group company, or any member of the public, or to lessen a serious threat to a person’s health or safety.

Contact Ezy Move Removalist

Ezy Move Removalist may contact individuals via telephone, SMS, email, post or any other form of electronic or conventional communications channel using the information provided in order to:

1. Provide information that may be of interest about updates, new Ezy Move Removalist products and services, special offers and other matters that may be of interest.
2. To send newsletters.
3. Ezy Move Removalist does not send advertising information without obtaining prior consent. If an individual receives communications from Ezy Move Removalist which they do not wish to receive, they may remove their name from the database either by:
   • Contacting Ezy Move Removalist on the customer enquiry line 1300EZYMOVE
   • Sending an email to info@ezymove.com.au
   • Using the unsubscribe link on a received email

Individual’s right of access

Individuals have the right to review the information that may be recorded on the Ezy Move Removalist database. Information may be reviewed by contacting Ezy Move Removalist on the customer enquiry number 1300EZYMOVE or by sending an email to info@ezymove.com.au

Storage and security of personal information

Ezy Move Removalist will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers that are protected in controlled facilities. In some cases, these facilities may be overseas. Ezy Move Removalist employees and data processors are obliged to respect the confidentiality of any personal information held by Ezy Move Removalist. However, security of communications over the internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Ezy Move Removalist will not be held responsible for events arising from unauthorised access to personal information.

Ezy Move Removalist and links to other websites

Ezy Move Removalist may provide links to websites outside of the Ezy Move Removalist. These linked sites are not under the control of Ezy Move Removalist, and Ezy Move Removalist is not responsible for the conduct of companies linked to the Ezy Move Removalist website.

Problems or queries

Queries relating to the Privacy Policy, or any problems or complaints please contact us on the customer enquiry line 1300EZYMOVE.